Refund Policy

At Lunaree, we want you to love your purchase. If you are not fully satisfied, please review our refund guidelines below:

Returns & Refunds

• Returns are accepted within 3 days of delivery.

• Items must be unused, unopened, and in original packaging for hygiene and safety reasons.

• Once your return is received and inspected, we’ll notify you and process a refund to your original payment method.

Non-Returnable Items

• Opened or used beauty/cosmetic products

• Gift cards and final sale items

Exchanges

We only replace items if they are defective or damaged upon arrival. Please contact us immediately with photos.

Shipping Costs

• Return shipping costs are the customer’s responsibility unless the product is defective or incorrect.

• Original shipping fees are non-refundable.

How to Start a Return

To request a return, please contact us at the contact page with your order number and details.